Call Us

Privacy Policy

What does Bank of South Texas Do With Your Personal Information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number
  • Transaction History
  • Account Balances
  • Account Transactions
  • Payment History
  • Mortgage Rates and Payment

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Bank of South Texas chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

  • For our everyday business purposes -
    such as to process your transactions, maintain account(s), respond to court orders and legal investigations, or report to credit bureaus.

    Does Bank of South Texas share?: YES
    Can you limit this sharing?: NO

  • For our marketing purposes -
    to offer our products and services to you.

    Does Bank of South Texas share?: YES
    Can you limit this sharing?: NO

  • For joint marketing with other financial companies

    Does Bank of South Texas share?: YES
    Can you limit this sharing?: NO

  • For our affiliates’ everyday business purposes -
    information about your transactions and experiences.

    Does Bank of South Texas share?: NO
    Can you limit this sharing?: We don't share

  • For our affiliates’ everyday business purposes -
    information about your creditworthiness.

    Does Bank of South Texas share?: NO
    Can you limit this sharing?: We don't share

  • For nonaffiliates to market to you

    Does Bank of South Texas share?: NO
    Can you limit this sharing?: We don't share

What we do

How does Bank of South Texas protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply, with federal law. These measures include computer safeguards and secured files and buildings.

How does Bank of South Texas collect my personal information?

We collect your personal information, for example, when you:

  • Open an account
  • Make a wire transfer
  • Apply for a loan
  • Show your driver's license
  • Provide your mortgage information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.
Bank of South Texas has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.
Bank of South Texas does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Our joint marketing partners include companies that provide marketing services on our behalf and other financial Institutions with which we have joint marketing agreements.

Other Important Information

For Texas Customers.
The Bank of South Texas is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Bank of South Texas should contact the Texas Department of Banking through one of the means indicated below:

In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294;
Telephone No. (877) 276-5554;
Fax No. (512) 475-1313;
E-mail: consumer.complaints@dob.texas.gov;
Website: www.dob.texas.gov;